Commander â€“ University of Chicago Police Department (UCPD) Strategic Operations Center
University of Chicago (UC)
Location: Chicago, Illinois
Internal Number: JR17882
Location: Chicago, IL
Provides direct oversight of activities associated with the emergency communications/dispatch section.Â Identifies and deploys best practices for campus and medical center law enforcement. Creates and implements effective crime prevention, suppression and investigative methods in partnership with the Field Services unit.Â Oversight includes activities within the UCPD jurisdiction including campus properties, non-campus properties and the University of Chicago Medicine facilities.
Establishes goals, objectives, and initiatives and provides assessment data to other members of the Command Staff based on an established measurement system.
Directly supervises and conducts performance evaluations for the commanding officers and supervisors assigned to the center, and other direct reports as assigned. Directs and approves performance evaluations for others in the unit. Meets regularly with supervisors and other team leaders to promote team building, resolve issues, and exchange ideas for improvement.Â Sets goals and follows through with team leaders to ensure direction is appropriate to achieve desired results.Â Directs and initiates performance improvement plans and corrective action as needed.
Provides leadership in unplanned critical public safety events and contributes to planning for, managing emergencies, threats, events, and other situations which compromise peace and order within the UCPD jurisdiction.Â
Establishes an on-call system within the Center command staff and serves as the next level point of contact on a 24/7 basis.Â
Assists in formulating and implementing policies and procedures in compliance with The Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.
Conducts and oversees audits and inspections of internal operational processes within the designated units to ensure policies and procedures are applied consistently and assure compliance with regulatory entities such as CALEA, Illinois Law Enforcement Training and Standards (ILETS), and both the Illinois and United States Department of Education.
Analyzes crime statistics and trends through review of incident reports, statistical data and CompStat reports from UCPD and other law enforcement agencies as needed. Provides data to assist Field Services prevention and suppression strategies to eliminate or minimize the opportunity for crime trends to continue.
Reviews activity logs and notification correspondence of subordinate staff to ensure adequate supervision,Â and policy compliance.Â
Functions as a key member of the Command Staff and assists in making critical management decisions.Â Disseminates information regarding significant police related events or activities to Command Staff; prepares and reviews periodic activity reports for management.Â Willingly participates and provides input during management meetings to keep Command Staff leaderships informed of problems and concerns.
Maintains positive liaisons with all other University of Chicago departments, administrators, student groups, external community stakeholders and other law enforcement agencies. Â Position requires daily contact with members of the University and UC Medicine community to include students, parents, staff, faculty, physicians and visitors.Â
Serves as formal and informal liaison to local, state, and federal law enforcement agencies to exchange information, provide assistance, or request assistance as necessary.Â This includes fusion centers.
Relays significant police related events or activities to UCPD management and other campus stakeholders as directed.Â
Openly supports the mission and vision of the University of Chicago Police Department.
Develops and manages plans for and the response to campus emergencies, threats, events, and demonstrations.
Ensures that policies and procedures are implemented consistently throughout the department, including accurate reporting in compliance with local, state, and federal regulations and higher education guidelines.
Performs other related work as needed.
Seven or more years of increasingly responsible management experience as a supervisor, or ranking member of a law enforcement agency.
Successful experience in management, budgeting, planning, supervision, and training.
Prior supervisory experience working in a campus law enforcement agency.
Campus law enforcement experience.
Previous experience at the rank of Commander.
Illinois Law Enforcement Training and Standards Board certification, including, if applicable, successfully completing Basic Recruit Training in a state certified academy within the first six months of employment.
Valid driver's license that grants reciprocity in the State of Illinois or be eligible to obtain one and do so within 60 days of appointment.
Technical Skills or Knowledge:
Knowledge of EEO/Affirmative Action guidelines for recruitment, selection and promotion.
Knowledge of organizational staffing and human resources.
Knowledge of disciplinary and grievance procedures of the University.
Use desktop computer (IBM compatible), pager, two-way radio, firearms, handcuffs and other law enforcement equipment, breathalyzer machine, radar equipment, fingerprint equipment, camera, copy machine, and telephone.
Write policy and procedures for department use.
Knowledge of basic financial management methods, techniques and procedures.
Evaluate job performance of employees through behavioral observation, reviews or work productivity measures.
Demonstrated skill in dealing with bureaucratic protocol at all levels of the Department of Safety & Security and university organizations.
Commitment to serving the interest of the University community and the strategic goals of the Department of Safety & Security.
Absorb and interpret information given while maintaining perspective on the goals of the department.
Maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
Lead by example.
Remain calm and objective throughout stressful and unpleasant situations.
Make timely, sound decisions and accept concomitant responsibility.
Communicate effectively and consistently with others using tact when necessary.
Develop the skills of staff and prepare personnel for increased responsibilities.
Knowledge of importance/priority in determining what should be communicated to supervisors.
Understand the mission, values, objectives and goals of the department and be able to incorporate them in the daily operations of the department.
Effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.
Establish and maintain effective working relationships with public and enforcement officials, general public, and members of the University community.
Work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff in the University and the Medical Center.
Skill to build consensus and credibility across the campus.
Resolve conflicts and manage sensitive emergency situations appropriately, negotiate compromises between others.
Demonstrated self-restraint in challenging and/or difficult situations.
Demonstrate that he/she is of good moral character.
Demonstrate that he/she has a good driving record.
Mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies.
Initiate, implement and follow through on projects, programs or assignments with completed staff work.
Incorporate new information after one has arrived at a conclusion in a problem analysis process.
Exposure to human blood, human blood components, and/or products made from human blood.
High stress environment.
Operate vehicles/drive motorized equipment.
Outdoor weather exposure.
Requires use of personal protective equipment.
On call and available to work nights/weekends/holidays as necessary.
Work in inclement weather or weather extremes.
Mental Demand Requirements:
Be aware of safety hazards and take appropriate precautions.
Communicate in writing and orally.
Comprehend technical documents.
Condense complicated issues to simple summaries that can be understood by a variety of constituents.
Handle sensitive matters with tact and discretion.
Handle stressful situations.
Learn and develop skills.
Maintain a high level of alertness
Pay attention to detail.
Perform multiple tasks simultaneously.
Prioritize work and meet deadlines.
React effectively, quickly, calmly, and rationally during conflicts and emergencies.
Train or teach others.
Work effectively and collegially with little supervision or as member of a team.
Work with people from diverse cultures and backgrounds.
Active listening skills.
Critical thinking skills.
Decision making skills.
Problem solving skills.
Quantitative and analytical skills.
Time management skills.
â‹Physical Effort Requirements:
Bend, crouch, or stoop.
Sit for 4 hours or more.
Use computers extensively for 4 hours or more.
Operate a vehicle safely.
Operate equipment necessary to perform job.
Stand for 4 hours or more.
Travel to various off-campus and on-campus locations.
Safely defend self/or others in hostile, combative situations.
Use standard work station and office equipment.
Cover Letter (preferred)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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